iFathom Corp. is a Canadian company that has been delivering complete IT solutions to both private enterprises and the public sector since 1991.
We specialize in the development and maintenance of Web-Enabled Database Applications and provide highly qualified and specialized resources. As an OEM our focus is multi-tier applications with specialties in: Oracle, Java and .NET.
iFathom is a full service IT company. We provide Business Process Re-engineering services covering the full life cycle of a development project including: analysis/design, development, testing, deployment, operation and administration, technical writing, translation, training, project management and change management.
Title:
CITRIX Support Specialist
Posted On:
11/4/2009 12:34:40 AM
Designation:
CITRIX Support Specialist
No. of vacancies:
2
Qualifications:
Degree in technical field
| Essential Skills: |
| Skills | Specialization | Years |
| Citrix | - | 2 |
| Networking | - | 4 |
|
Minimum Total Experience:
2
Job Tenure:
Full-time Only
Salary Offered:
Negotiable
Job Location:
Ottawa
Ontario
Canada
Duties
--The CITRIX Support Specialist shall be responsible for the following tasks:
--Assist Support Team members in the resolution of CITRIX trouble tickets;
--Lead learning/cross training sessions for support team in the areas of CITRIX Presentation Server;
--Assist support team members with migration of users, data, applications to the CITRIX operating environment;
--Identifies the policies and requirements that drive out a particular solution;
--Analyzes and evaluates alternative technology solutions;
--Ensures the integration of all aspects of technology solutions;
--Monitors industry trends and provides information, direction and support for emerging technologies;
--Performs impact analysis of technology changes;
--Provides support to application and/or technical support teams in the proper application of existing infrastructure; and
--Reviews application and program design or technical infrastructure design to ensure adherence to standards and to recommend performance improvements.
Must have:
--Citrix Certified Enterprise Administrator (CCEA); Microsoft Certified Systems Engineer (MCSE) accreditation is an asset;
--A minimum of two (2) years work experience with CITRIX Presentation Server in a Support and/or Configuration Role.
--A minimum of two (2) years work experience with CITRIX technologies, in one or more of CITRIX technologies design; --CITRIX technologies engineering; CITRIX technologies training; and CITRIX technologies support.
--A minimum of two (2) years work experience in a Support and/or Configuration role of MS Windows 2003 and Active Directory.
--A minimum of four (4) years work experience in a Support and/or Configuration role of a LAN/WAN environment within a large organization.
--Fluency in English; Fluency in French is considered an asset.
--Good writing and oral skills, and must be able to tailor their communication approach to the audience (business clients, --information technologists, and/or senior management).
Education
--University degree or College diploma.