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NeilsonYoung Consulting
  Company Profile
Launched on the premise that people with industry experience would better understand your Human Resources requirements,NeilsonYoung Consulting,offer a specialized placement services.
With a depth of business and technology experience,the team at NeilsonYoung Consulting aim to add significant value to your company's information Technology,sales and executive staffing staffing needs.This is achieved by understanding your business and sourcing the right talent required to run world class organizations

 
  Job Details 
Title: 

IT Support Team Leader

Posted On:  9/25/2018 12:44:25 AM
Designation: 

IT Support Team Leader

No. of vacancies:  1
Qualifications:  Bachelors Degree in IT
Essential Skills: 
Not specified
Minimum Total Experience:  2
Job Tenure:  No Preference/Any
Salary Offered:  Negotiable
Job Location:  Gauteng Gauteng South Africa

  Job Description
The Incumbent will be responsible for:-

*Provide guidance, assistance, coordination, follow-up customer issues and desktop support pertaining to all applications, hardware and software.
*Respond to more complex issues escalated by all other support personnel
*Provide guidance and training to support personnel, helpdesk personnel and end users
*Prepares and maintains standard operating procedures, documents and technical documentation
*Responsible for the effectiveness, quality and timelines of trouble resolution, quality of service and implementation success
*Provide supervision, support and guidance during rearrangement and / or removal of equipment
*Provides leadership including evaluation of resources with project estimates
*Work pro-actively to ensure high performance and reliability – hardware and software
*Monitoring and reviewing project schedules
*Ensuring the effective and efficient security mechanisms exist for corporate hardware and information assets
*Performance and Maintenance on Desktop level
Infrastructure – supervision and allocation of Network Points in the building on site
Regions – Support and follow up on regional issues



The applicant should meet these requirements
*Matric
*A+/ N+/ MCSE qualifications
*National Diploma in IT field would be an advantage.

  Contact Information
Reference Name (If Any): 





 
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