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Thornshaw
  Company Profile
Thornshaw Scientific offer comprehensive and tailored workforce management solutions to companies of all sizes, from SME's to multinationals and has an established reputation for a quality recruitment service

We develop our services to meet the demands of our clients for professionally qualified and experienced science professionals. Through our experience of managing recruitment projects on a national and international basis, and the positive feedback from our clients, Thornshaw Scientific quickly established specialist divisions to service these specific areas within the Pharmaceutical sector.

We develop our services to meet the demands of our clients for professionally qualified and experienced science professionals.

 
  Job Details 
Title: 

Senior IT- Support, MS Exchange, MS Office, Unix - Dublin South

Posted On:  9/28/2018 5:20:13 AM
Designation: 

Senior IT-support

No. of vacancies:  1
Qualifications:  Master's Degree
Essential Skills: 
SkillsSpecializationYears
MS SQL 7.0/2000/2005-3
UNIX-2
Oracle-2
MS Office-3
MS Exchange-3
Minimum Total Experience:  2
Job Tenure:  Full-time Only
Salary Offered:  €25,000-35,000
Job Location:  Dublin South Dublin South Ireland

  Job Description
*Should have 2 - 3 years experience in IT

*Experience with one of the following: MS SQL, MS Office, MS Exchange, Servers and networking

*Customer support experience is essential – specifically troubleshooting.

*You must be fluent in GERMAN and English.

*Provide support for high complexity level application support.

* Manage software solutions to application errors reported.

* Escalate unresolved issues to proper personnel.

* Understanding of the tools that support the Ensemble suite of customer support applications.

* A general understanding of wireless data and voice systems and the ability to identify, classify, prioritize and resolve issues with internal and external fix agents.

* Ability to define and direct activities that result in the resolution of technical and business issues and effective articulate, through documentation and discussion, the process and method that describes the issue and result.

* Post-graduate degree desired Minimum Experience Qualifications : 2+ years experience in IT support role, Strong IT background and experience in applications issue resolution

*Speaks clearly and concisely.

*Can work on a 24x7x365 shift schedule.

*Can work and interact with off-shore personnel.


*Technical Requirements:

- Unix background Highly desired 2 Years

- Oracle Application Background Highly desired 2 Years.

  Contact Information
Reference Name (If Any): 





 
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