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GLOPORE IM Services Pvt. Ltd
  Company Profile
GLOPORE IMS is a global IT Service Management (ITSM) company, which consistently delivers ITSM Excellence to its clients, through combination of Process/IT Operations Excellence and Technology automation.
 
  Job Details 
Title: 

Level 2 Engineer - Bangalore,Karnataka

Posted On:  7/12/2018 4:12:36 AM
Designation: 

Level 2 Engineer

No. of vacancies:  1
Qualifications:  Diploma/Degree/B.E / BTech
Essential Skills: 
Not specified
Minimum Total Experience:  2
Job Tenure:  Full-time Only
Salary Offered:  Negotiable
Job Location:  Bangalore Karnataka India

  Job Description
Roles and Responsibilities

* Windows and windows server administration
* Strong Experience in Administration of Exchange 5.5 / 2000 / 2003
* Troubleshooting Mailbox access issues and public folder issues
* Resolving Client access issues for Outlook / OWA / Outlook anywhere
* Individual would be responsible to ensure stability and availability of the Global Windows infrastructure.
* Responsible for acting on trouble tickets and user help requests
* Maintain documentation of IT infrastructure, including hardware and software details and applications
* Perform Server Security Patch Deployment and Reporting
* Support and maintain email and user account information including rights, security and systems groups.
* Analyze Logs and events on a daily basis
* Perform research and/or planning of projects in conjunction with other assigned team members.
* Provide server support by participating in after-hours and on-call support
* Perform scheduled maintenance and upgrades during offpeak/scheduled hours
* Coordinate for change management with application owners to ensure minimal or no impact.
* Installation of Proprietary and Third Party Software Tools
* Serve as an escalation point for Technical Support/Helpdesk Specialists in the resolution of server and system problems
* Be part of 24x7 datacenter operations team

  Contact Information
Reference Name (If Any): 





 
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