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  Company Profile
ARMAN INFOTECH SYSTEMS INC. is a trusted provider of software development and professional services to customers worldwide.
It is a fast growing multi-discipline export oriented Company having diversified interests in several areas of Information Technology.
Our solutions span the entire software life cycle in the areas of e-business, CRM, client/server, wireless, application software and Business Process Outsourcing.

  Job Details 

Customer Support Executive - Bangalore

Posted On:  1/10/2017 1:11:43 AM

Customer Support Executive

Qualifications:  B.Sc (Comp. Sc)/B.com (Comp. Sc)/BCA/BBM
Essential Skills: 
Job Tenure:  No Preference/Any
Salary Offered: 
Job Location:  Bangalore Karanataka India

  Job Description
Job Description :

* A good understanding of a broad range of Recruitment products will be needed to provide support at a high level.

* To take responsibility for the timeliness and quality of own work.

* To be accountable for decisions and information provided to clients.

* To be able to offer comprehensive advice and help to clients.

* To answer queries promptly, professionally and knowledgeably.

* To maintain a polite, professional attitude to all clients (both external and internal).

* To log all calls received on Day to Day Basis, efficiently and completely.

* To constantly strive to improve the speed of call logging to improve efficiency.

* To log, track and progress any complaints.

* To Provide onsite / online Training to Clients.

Skill Sets :

* Basic knowledge in SQL, ASP, .NET.

* Must have strong communication skills both oral and written.

* The ability to work under pressure with minimum supervision.

* Excellent PC, Internet skills including use of NT, and a good knowledge of MS Office Tools.

* Customer service experience with a logical approach to problem solving.

* Plans and prioritizes workload and demands.

* Listens actively to others.

* Keeps others informed of changes that impact them.

  Contact Information
Reference Name (If Any): 

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