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Synergy Recruit
  Company Profile
Synergy Recruit has 17 years of Multinational Recruitment Experience within the IT, Financial, Multilingual, Sales & Office Support sectors.

We provide PROFESSIONAL, RESPONSIVE and COST EFFECTIVE staffing solutions within our five specialist areas. We build lasting relationships with our clients based on knowledge and service, so we understand your strategic direction and make sure your people are always up to speed and ready for the next challenge.

Synergy Recruit was founded by two sisters both with in-depth experience in the Irish and American Recruitment Markets.

 
  Job Details 
Title: 

Good Opening for Technical Support Analyst

Posted On:  12/4/2017 5:14:55 AM
Designation: 

Technical Support Analyst

Qualifications:  Bachelor's Degree
Essential Skills: 
SkillsSpecializationYears
UNIX-2
Mainframe-<1
TCP/IP-4
DNS-3
DHCP-3
Job Tenure:  Full-time Only
Salary Offered:  20,000 - 30,000
Job Location:  Dublin Dublin Ireland

  Job Description
Key Objectives

* Provide 1st and 2nd line technical support to internal staff and project development teams.

* Key Accountabilities Ensure timely resolution of internal support requests.

* Carry out daily backup procedures.

* Ensure desktop standards are enforced.

* Provide technical support for internal systems to minimise downtime.

* Produce procedures and work instructions for common issues.

* Research and develop improvements to the IT infrastructure.

* Candidate Profile Education and training:

* Degree level or equivalent

Knowledge and skills:

* Mandatory Strong Windows NT/2000/XP/2003 TCP/IP, DNS, DHCP PC and Laptop hardware LAN Skills MS Office

* Desirable Lotus Notes Desktop Active Directory UNIX Admin

Experience:

* Graduate or 1-2 years 1st/2nd line technical support Customer facing skills, preferably in support environment.

  Contact Information
Reference Name (If Any): 





 
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