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Rugby Recruitment
  Company Profile
Rugby Recruitment Services Limited was incorporated in early 1988 to provide a high quality, professional, cost effective recruitment service for both temporary and permanent job roles.

Rugby Recruitment has no geographic boundaries. Our extensive general recruitment candidate base reflects contracts we service from our Commercial and Industrial Divisions within a 50 mile radius of Rugby.

Technical Engineering, IT and Accountancy recruitment is provided from Rugby Recruitment’s specialist Executive Divisions on a National and International basis.

 
  Job Details 
Title: 

Good Opening For IT Support

Posted On:  12/6/2017 3:13:13 AM
Designation: 

IT Support

Qualifications:  Bachelors Degree
Essential Skills: 
Not specified
Job Tenure:  Full-time Only
Salary Offered:  Negotiable
Job Location:  Warwickshire Warwickshire United Kingdom

  Job Description
Required Qualifications:

* In-sourcing of it*s current outsourced Help Desk.

* Replacement of it*s old IT Ticketing system.

* Reorganization of it*s IT Support to create a dedicated Level 2/Level 3 End User Support Team.

The position will require leading the IT Support Model re-engineering efforts as well as being the manager of both the new Help Desk and End User Support Team.

THE IDEAL CANDIDATE WILL OFFER US....

* At least 5 years experience as a customer facing IT Support Manager.

* Experience as a Help Desk Manager.

* Experience as a Manager of Level 2/Level 3 End User Support and/or Desktop Support.

* Excellent communication skills a must.

Experience implementing a help desk ticketing system is a major plus.
* A customer focused orientation and outstanding customer service skills.

  Contact Information
Reference Name (If Any): 





 
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