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Technical Support Specialist : MS SQL, Oracle, DB2, HTML, XML, UNIX : Waterloo, ON

Posted On:  6/17/2019 3:12:34 AM

Technical Support Specialist

No. of vacancies:  1
Qualifications:  Bachelor Degree
Essential Skills: 
Minimum Total Experience:  1
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Waterloo ON Canada

  Job Description
Minimum Qualifications :-

* To join the team, you must be comfortable in a technical environment and be able to discuss obscure product behavior/features with customers and possess a demonstrated ability to analyze and solve problems
* There are also account management duties involved with this role; proven communication and organizational skills are a must
* A desire to work directly with the customers and a strong commitment to customer satisfaction
* Excellent written and oral communication skills 1-3 years technical support experience, preferably software support
* Experience with web-related technologies such as HTML, XML and web servers
* University degree or college diploma in a relevant field, or an equivalent amount of experience in a related field
* Experience with database technologies (MS SQL, Oracle, DB2)
* Familiarity with client/server based software applications
* Experience working with multiple platforms including Windows and variants of Unix/Linux

Nice to have :-

* Knowledge of Software Configuration Management/Application Lifecycle Management tools
* Solid understanding of object oriented theories is an asset AS400 and mainframe environment experience is an extra plus
* UNIX system administration experience is nice to have
* Background in Networking, and NIS is highly desirable

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# This position is for Waterloo, Canada.

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