As a specialist IT recruitment agency, we are able to advise you on and supply all levels of IT job vacancies from Cisco network jobs and .NET jobs to IT Director Level and from Network Support Staff to Technical Consultants. As one of the leading IT employment agencies, our capabilities include Contingency (Database) Recruitment, Advertising Campaign and Response Management or Search and Selection.
TECHNICAL SUPPORT PROJECT ENGINEER - London
10/4/2016 3:45:09 AM
TECHNICAL SUPPORT PROJECT ENGINEER
General functions and responsibilities:
? Design and/or estimate EDandS product layouts to generate quantity and/or value for particular building projects. Maintain the quotation database and provide accurate, clear and concise records/reports. Where applicable provide customer support at their premises, accompanying and liaising with, members of the Sales Force.
? Monitoring and accessing product quality/performance to provide fault-finding assessment and maintain complaints database - manage customer returns and warranty claims
? Provide technical support/consultation to external and internal customers -Product specification, standards, alternatives, regulations -Post-sales 'SYSTEM' programming and commissioning
? Maintain the efficient operation of the Technical Services Helpline, written, verbal correspondence and site visit as appropriate/instructed
? Maintaining complete, clear, concise and accurate historical records for all activities, take ownership of issues
? Support/cover TSSD projects Engineers/Design service to include Special product development as required.
? Use expertise to support NPI/Product projects as required
? Administer non-catalogue spare parts and obsolete product policy and procedure, maintaining clear concise records for each transaction for liability purposes
? Assist internal departments with technical advice and support (e.g. proof reading marketing material, brochures and instruction leaflets)
? Adopt/implement the Honeywell 5x Initiatives, 12x Behaviours and Code of Conduct
? Achieve and maintain individual and department performance targets
? Complete assigned training tasks to maintain/update/ensure current product, standards, regulation knowledge