COAL IT is part of the Coalition Holdings Group that commenced trading in 1998 and has enjoyed vigorous growth year on year. Based in the heart of the City of London, COAL IT provides integrated Technical Solutions, including IT Recruitment, Consultancy Solutions, Managed Services and Outsourcing.
In 2006 COAL IT acquired Space IT Consulting to complement and enhance its consultancy offerings, specifically providing expertise in IT Systems & Asset Management and Virtual Infrastructure.
Linux /Windows Support Engineer - Cambridge
10/4/2016 4:44:05 AM
Linux /Windows Support Engineer
Contract - Corp-to-Corp
A rare opportunity has arisen to join an industry leading technical blueprint company as a Linux and Windows Support Engineer assisting internal business units in ensuring efficient resolution of end-user technical problems and requests that are reported via the incident management system.
The Linux Support Engineer will respond to service and incident requests reported to IT via a drop-in room or the incident management system. The role will also be responsible setting up new users, new hardware setup, software installation and support, account administration, peripheral support and the triage of requests before they are escalated to the second line.
Essential skills required for the position of Linux Support Engineer / Windows Support Engineer (1st / 2nd line Support Analyst / Junior Systems Administrator / Sys Admin)
Relevant degree or computing experience 3 years + in a servicedesk role.
Must have excellent Windows skills (XP/Windows 7).
Good understanding of OS X and Linux.
Excellent Troubleshooting skills.
Windows Active Directory administration experience.
Knowledge of PC hardware.
Knowledge of building machines using PXE and Windows Deployment Services.
Client TCP/IP knowledge.
Microsoft Office (especially Outlook).
Desirable skills for the position of Linux Support Engineer / Windows Support Engineer / (1st / 2nd line Support Analyst / Junior Systems Administrator / Sys Admin)
Experience with NetApp file servers.
Shoretel VOIP experience.