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Solstice Consulting LLC
  Company Profile
Solstice Consulting is a technology and management consulting firm focused on providing high-value consulting in areas of business analysis, technology architecture, project delivery management and change management.
  Job Details 

Change Management Business Analyst : Chicago, IL

Posted On:  1/11/2017 12:32:17 PM

Change Management Business Analyst

Qualifications:  Batchelor Degree
Essential Skills: 
Not specified
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Chicago, IL United States

  Job Description
Responsibilities are as follows:

Lead post implementation incident review sessions
Elicit, identify and document root cause for incidents and issues
Identify repetitive causes for incidents and incorporate checkpoints or process enhancements to prevent further occurrences
Effectively navigate high pressure situations and conditions to identify cause of incidents
Adhere to existing Change Management processes, SLA's and requirements
Track incident response processes and their effectiveness
Participate in the retrospection and review of installation processes and propose areas of improvement

Requirements include:

Proven track-record in all facets of project management, including planning, tracking, issue and risk tracking, mitigation, and use of MS/Project
Excellent interpersonal skills, including solid client-focus and communication skills (both written and oral), with particular emphasis on interviewing and requirements gathering
Strong leadership, negotiation and conflict management skills with the ability to present solutions to complex business problems
Able to act in a consultative manner with various levels of business partners to understand and solve business problems

  Contact Information
Reference Name (If Any): 

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