Bilingual Customer Services Adviser - Kent
10/3/2016 7:05:21 AM
Bilingual Customer Services Adviser
Are you an experienced Customer Services Adviser looking for an exciting role working for a rapidly expanding company who are a market leader in their field. Are you a self starter with a strong desire for success? If so this role may be for you!!!
Our client are looking for a number of bilingual (English and German or Swedish) customer services assistant to join their vibrant team. The successful candidate will be required to come on board and interact with customers in response to inbound enquiries and requests about our clients products.
To be considered for this role you will have 2 years of working within a helpdesk or contact centre environment and have experience of interacting with customers, solving problems and handling customers complaints and where necessary escalate to 2nd Level. You will also have experience of responding to queries to agreed SLAs and KPIs.
Please note in order to be considered for this it is essential that you are fluent in either English and German or English and Swedish / Danish.