InKnowTech is focused on Services Management, Remote IT Management and Tech Support. Our Services enable Customers to maximize their operational performance cost effectively.
We understand our Customers' networking challenges. Our services provide comprehensive solutions to cover the complete network life cycle, from network Assessment, Designing and Strategizing, through Deployment and on-going Management. We also offer a full range of innovative networking products and solutions designed to meet Customers' real-world business challenges. We offer our Customers unparalleled engineering know-how and experience.
We deliver advanced, on target network solutions and add value by setting industry benchmark for technical skills delivered by highly motivated employees through end-to-end managed LAN, WAN and Information Security services. We provide IT Service Management (ITSM) solutions that maximize the availability and performance of business-critical IT services, while lowering operational costs.
Voice Technical Support - Bangalore
10/12/2016 6:08:38 AM
Voice Technical Support
Qualification: Any Graduate, Post Graduate/Diploma (3yrs)Experience: 1-2Yrs
Qualification: Any Graduate, Post Graduate/Diploma (3yrs)Experience: 2-2.5Yrs Qualification: Any
Graduate, Post Graduate/Diploma (3yrs). Experience: 4-5Yrs (Team Lead) Qualification: Any Graduate,
Post Graduate/Diploma (3yrs)
Requirement with Knowledge on Technical Voice Support for America Preferably
candidates with Voice Technical Support US (America) Help desk US-Global Tech Help Desk / US-Remote
support Help desk / US-Voice Tech process Associate. If with very good communication with Tech support
to UK/Australia/Europe can be considered along with below Technical Skills. Technical Skills requirement
1. Hands On Working experience in handling Incidents on Windows XP/ 7/ 8 Operating System - Issues
on MS Outlook Trouble shooting issues
3. Knowledge on SCCM and Anti-Virus
4. Knowledge in Citrix and
5. Knowledge on Remote Tools (VNC/Team Viewer or any other)
6. Knowledge on Ticketing
Tool can be added advantage
7. Knowledge on Process based can be added advantage
8. Handled all types
of Technical issues related Calls Work Timings: - US Time zone shifts (Only Night Shift) Selected candidates
will be deployed in Client Place Kindly refer your friends or share to your friends if they are looking
for this kind of Tech Support and opportunity.