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Vmoksha Technologies
  Company Profile
Vmoksha Technologies is an IT services company headquartered in Bangalore, India. Since its inception in May 2001, Vmoksha has emerged as a key player in the global IT outsourcing space. Vmoksha currently has operations in the US, Europe and the Asia Pacific region (development centers in Bangalore and Singapore).

Highlights:

First company in the world to directly go for CMMI Level 5 assessment without being assessed at intermediate levels.


Second company in the world to be assessed for all the four disciplines of CMMI – Software Engineering, System Engineering, Supplier Sourcing and Integrated Process and Product Development.


16th IT company in the world to achieve CMMI Level 5.


Achieved BS 7799 certification in May 2004. Recertified and upgraded to ISO/IEC 27001:2005 in 1st June 2007.
In our endeavor to provide truly world-class services, we have implemented quality measurements in conformance with the CMMI model. Each project executed has a specific project and quality plan, which defines the quality measures specific to that project

 
  Job Details 
Title: 

Software Developer - Windows Server Oe-l3 - Bangalore

Posted On:  7/23/2018 5:00:39 AM
Designation: 

Software Developer

No. of vacancies:  2
Qualifications:  B.E / B.Tech / Graduate
Essential Skills: 
Not specified
Minimum Total Experience:  5
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Bangalore Karnataka India

  Job Description
Solid Knowledge of common IT tools Microsoft Windows and VMWare)
Basic knowledge of call logging system (BMC Remedy, Peregrine, etc.)
Basic Monitoring Tools (Nagios, HP SIM and SCOM 2007
Work in shifts 18 x 5, typically rotating weekly
Use monitoring tools such as HP SIM, Microsoft MOM, Nagios and other tools to review alerts about the infrastructure and take corrective actions
Remotely connect to servers, applications, network devices to troubleshoot faults or handle incidents
Use ticket tracking software to record all work activity, timesheet etc, following defined processes based on ITIL methodology
Communicate via phone and/or Email, follow up with global teams in Europe, America, Asia and Japan and resolve incidents
Troubleshoot every case and check the opportunity to restore the service or give an acceptable workaround in order to meet the immediate business needs in conjunction with the Experts Teams.
Read knowledgebase articles or vendor documentation to be up to date on the current technologies used within the infrastructure. Should be able to read documentation or procedures and take action based on defined steps
If the incident or ticket cannot be solved immediately, follow escalation procedure and assign the tickets to the appropriate teams and coordinate for resolution
Handle calls from Server and application support teams and provide accurate information for quick restoration of service
Ensure timely creation of necessary reports or documentation related to the job or update the knowledge base.
Take up activities, use lab infrastructure for self study and improvement, present to other team members
Be a good team player and handle pressures of operations job

Minimum qualification B.E / B.Tech / Graduate (Full Time)
5 - 10 years, at least 2 year in Remote Mgmt
Solid Knowledge of common IT tools Microsoft Windows, Microsoft Office XP and 2003, Outlook, Internet explorer, VPN and remote connections)
Basic knowledge of call logging system (BMC Remedy, Peregrine, etc.)

  Contact Information
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