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Vmoksha Technologies
  Company Profile
Vmoksha Technologies is an IT services company headquartered in Bangalore, India. Since its inception in May 2001, Vmoksha has emerged as a key player in the global IT outsourcing space. Vmoksha currently has operations in the US, Europe and the Asia Pacific region (development centers in Bangalore and Singapore).

Highlights:

First company in the world to directly go for CMMI Level 5 assessment without being assessed at intermediate levels.


Second company in the world to be assessed for all the four disciplines of CMMI – Software Engineering, System Engineering, Supplier Sourcing and Integrated Process and Product Development.


16th IT company in the world to achieve CMMI Level 5.


Achieved BS 7799 certification in May 2004. Recertified and upgraded to ISO/IEC 27001:2005 in 1st June 2007.
In our endeavor to provide truly world-class services, we have implemented quality measurements in conformance with the CMMI model. Each project executed has a specific project and quality plan, which defines the quality measures specific to that project

 
  Job Details 
Title: 

Altiris Systems Administrator - Bangalore

Posted On:  7/23/2018 5:01:05 AM
Designation: 

Altiris Systems Administrator

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  4
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Bangalore Karnataka India

  Job Description
Check system logs for errors and take necessary actions to restore normal service (troubleshooting, escalation to system owner/local system admins,)
File change requests to the Change Advisory Board following the global change management process in place at UCB
Implement agreed configuration changes to the Altiris Notification and/or Deployment servers in the infrastructure, as approved by the Altiris Operations Team.
Check-in, test and deploy Microsoft security patches on client systems worldwide
Check-in, test and deploy global client application packages on client systems worldwide.
Provide troubleshooting and technical support following the UCB incident management process
Provide support for validation activities by running required protocols (Installation Qualification, Operational Qualification,) on the Altiris infrastructure.
Maintain system documentation accurate at all times.
Open support calls with Altiris Premium Support if required.
Provide regular reporting on infrastructure status: agents, security patches, applications deployed.
Provide training/coaching to other IT staff by means of web conferencing
Attend Altiris Operations meetings
Design Altiris Reports based on customer requirements

RESOURCE PROFILE DESCRIPTION

University degree is required with minimum of 4 years experience or equivalent by experience.
Understanding of support best practices such as ITIL / Six SIGMA / Quality methodology such as Crosby.
2-3 years of direct work experience with Altiris Client Management Suite including Notification Server, Deployment Server and tools such as PC Transplant or Local Recovery Pro.
Altiris certifications on Client Management (version 6) is preferred (ACP, ACE).
Good understanding and knowledge of Windows 2000 Professional, Windows XP Professional, Windows 2000 Server, Windows 2003 Server, MS SQL 2000, InstallShield Studio, Wise Package Studio is a plus.
Experienced at designing reports using MS Query language on SQL database in and outside of Altiris console (Excel).
Good time management skills to handle multiple complex support tickets simultaneously
Excellent communications and presentation skills and candidates must have the ability to communicate with internal/external customers, vendors, management etc. in both formal and informal situations.
Strong interpersonal skills are needed to team well with peers, customers, project managers, and vendors.
Able and used to work in a multi-cultural, virtual team environment but also self-driving.

  Contact Information
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