Headquartered in Mumbai with over 350 professionals worldwide, Melstar is a complete provider of Application Management services and solutions.
Established in 1986, we focus on servicing the Banking, Insurance, Government and IT domains. We undertake systems and application management activities, offer specialist technology centers and a highly cost-effective virtual development environment as part of our offshore operations in India.
We believe in a philosophy of ethical and transparent business practices with all customers, vendors and employees to build long-term relationships based on mutual trust and benefit. We are proud to have global companies like IBM, Citibank, Lloyds and Barclays as our customers.
Melstar's software facilities are assessed at SEI-CMM Level III and ISO 9001 certification. There is a road map to reach Level V within the next 12 months.
Presales consultant - Bangalore
11/17/2016 7:05:09 AM
You will be part of the Bid-Office team responsible for servicing all opportunities that come within Customer Experience domain from client across Europe, Middle East and African Regions.
Liaise with various stakeholders within Oracle across regions to arrive at the solutions
Anchor the calls along with Subject Matter Experts and understand the customers requirement.
Convert the requirement to estimates and prepare pre-sales exhibit as required by the Sales Representative.
Work on short RightNow / SRM engagements
Masters in Business Administration (Preferred)
Bachelor of Engineering/Technology
Level of Experience
0-2 year in IT
Other Skills (If Any)
Very good communication skills
Self Starter: Should be able to take tasks to closure very quickly
Very good interpersonal skills
Very good conceptual understanding of ERP/SAAS/Cloud
Good understanding of CRM-CX domain
Good understanding of at least one CRM product (Preferred)
Willing to work in Europe Shift
Should be very good over phone