Zolon Tech Solutions Inc., is a leading, minority-owned IT services company that helps its clients maximize their investments in technology and achieve sustainable IT performance. Founded in 1998, Zolon is headquartered in the technology corridor of the Washington D.C. metropolitan area and maintains field offices in Chicago, Dallas and New York and a Global Delivery Center in Hyderabad, India. Zolon delivers its Technology Solutions and Consulting Services through a Flexible Engagement Model™ that facilitates best-of-breed provisioning of IT services that align with the businesses they support.
The Company’s customer-centric approach and ability to ramp up project teams quickly has resulted in strategic client relationships across a broad range of industries, including Communications, Financial Services, Insurance, Healthcare, and Supply Chain. Zolon’s value proposition takes organizations beyond mere labor arbitrage and “quick-fix” cost cutting. Our focus is on knowledge arbitrage with which we enable flexible delivery, operational optimization and talent on-demand for our clients.
Network Administrator : Owings Mills, MD
1/5/2017 8:56:21 PM
Genesys Lead Voice Engineer - provides day to day support on Genesys changes and issues.
Supports project implementation related to Genesys products.
Genesys products include CME administration, Genesys SIP Server 7.6 and 8.1, GVP, Routing strategy changes using IRD, Interaction Workspace, CCPulse, Interactive Insights, knowledge with integration (GPlus adapters) of other products as well as product knowledge - Aspect, Verint, Inova, VHT and Hammer tools.