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Service Now Technical Lead : UI, CSS, LDAP, SSO, XML, HTML, Web Services : Montvale, NJ
1/10/2017 11:12:16 AM
ServiceNow Technical Lead
Deep functional and technical knowledge of the ServiceNow configuration and development, including:
· User Interface - Configure and maintain Forms, Lists, Views, UI Policy, UI Scripts, UI Actions, View Rules, Welcome Page Content, Map Pages and other UI elements for all currently installed Service Now modules
· System Properties - UI, CSS, System, Email, Approval, LDAP, Application, Localization, Security, Users, and Groups
· LDAP, SSO, Initial Data Loads, base Import Sets, automated integrations and address exceptions
· Reports, Service Level Agreement, Notifications, and Alerts
· Special emphasis on the core modules Asset Management, Incident Management, Change Management, Problem Management, and some familiarity with CMDB
· Experience with System Discovery and License / Entitlement Management preferred
· Understanding of IT help desk and service management along with good understanding of the ITIL framework including Incident Management, Problem Management, Change Management, Release Management, and/or Service Desk.