We are leaders in IT Consulting and transformation solutions, IT Infrastructure Management, RIM and Application Management. Pioneers in SaaS based Warranty Chain and service management solutions. Accel Frontline has global clients in Telecom, BFSI, Manufacturing and Government verticals.
Engineer-hardware/desktop - Gandhinagar, Gujarat
12/8/2016 3:37:17 AM
We at Accel Frontline are looking for efficient and hardworking desktop engineer. Should have a good Command on:
1. Identify the Hardware or any other Problem and trouble shooting.
2. Knowledge of Networking to handle local LAN and WAN Installation and Maintenance.
3. Install/ Support/ Maintain/ Trouble shoot various IT Hardware ( Desktop, Laptop, Peripherals)
4. Knowledge of Operating system Win98/2000/Xp./Vista/Win Server 2003
5. Provide Support for Windows OS and standard Office Automation Software.
6. OS level Trouble Shooting and Admin.
7. Knowledge of Email Clients like Lotus notes and Outlook.
8. Solve Customer Technical Issues.
9. Resolution of user calls related to Desktop / Laptop (day to day problem fixing)
10. Update anti-virus tools periodically on client machines.
11. Installation / Reconfiguration / Re-installation of XP Operating System from the original media.
12. To initiate escalation process if required to resolve the problem.
UG - Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required