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Finacle - Navi Mumbai, Maharashtra
10/18/2016 1:38:38 AM
We are looking for resource with 1-2 years experience in implementing any ERP solutionWe are looking for resource with Pl/Sql development experience in Finacle at L2 level(Min).
JD for the L2 Finacle Application support (Techno-functional)Assisting L1 Finacle support team for application issues during the business operations.
Assisting L1 and supporting for resolutions of EOD / BOD related issues.
Resolve the L2 issues within the SLA timelines.
Adherence to the SLA specific to the application team.
Issue logging in the techonline for the L3 calls.
Co-ordinate the L3 support vendor in case of product bug/ enhancement requirement.
Understand the bank policy and related product setup in Finacle and liaison with Banks core team to answer end users queries, if required.
Support for maintaining the Web / b2k and other related services of Finacle Application.
In case of any issues.
Performing Mock run along with L1 during the Qtr / Half / Year ends and rectifying the issues during the actual Qtr / Half / Year Ends.
Assisting the L1 team on the EOD / BOD during the actual Qtr / Half /Year Ends.
Supporting the Bank Team for implementing the new products.
Deployment of new / modified customization sources in all the production environments also maintaining and keeping the track of the same Supporting for resolution of issues reported in reports and customizations.
Deployment of product patch in all production environments and tracking the same.
Maintenance of Change Request procedure for SQL queries and updates.
Resolution of queries/issues includes backend updates, SQL modification, parameter relaxation and reverting etc.
Assistance in DC and DR Drill /switch over and switch back Resource should have minimum of 4 to 5 years of experience..,
3 to 4 years for relevant experience in Finacle application.
Should have strong knowledge in the finacle application support
Good in finacle installation and maintenance..,
Good in scripting and customization in finacle.
Should have very good knowledge in Unix
Should have very good knowledge in the PLSql and Oracle
Should have strong banking knowledge in Retail