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Synergize Consulting
  Company Profile
Synergize has been a successful agency within the IT sector since March 2002. Having worked closely with our clients and understanding their business we have identified a growing need to establish a new division within the commercial sector.
Our experienced consultants have 30 years combined expertise within the commercial industry. Our vision is to be the preferred supplier of choice.
Synergize Consulting’s Government Division supplies IT contract staff to private companies operating within the public sector. Our reputation has been built by delivering Security Cleared IT contract staff across all IT disciplines. This encompasses contract resource with current BC, CTC, SC, SC+ and DV Clearances.

Synergize Consulting's permanent division provides tailored solutions to meet your long term recruitment goals. Synergize works alongside existing HR functions to assist clients in the staffing demands of their business.

 
  Job Details 
Title: 

SERVICE ARCHITECT - BIRMINGHAM

Posted On:  3/9/2019 12:22:20 AM
Designation: 

SERVICE ARCHITECT

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  Full-time Only
Salary Offered:  Negotiable
Job Location:  BIRMINGHAM England United Kingdom

  Job Description
Main Duties:
* As directed by the Opportunity Review Board / Branch, architect service solutions in response to consultancy and system integrator requirements
* Design solutions with fully detailed costs utilising standard cost models
* Provide detailed responses to service and solution requirements as part of a formal tender process
* Active involvement in the bid process, developing relevant and pertinent proposal material for inclusion into Customer proposals
* Contribute to building of new resilient and repeatable service models ensuring that any new information gained is fed back through change control to the business
* Lead or participate in Due Diligence in order to validate architected solutions
* Provide a solution overview including costs and services to the transition team prior to the commencement of transition and service take-on
* Work with the Customer Management, Service Delivery and Transition Teams to develop or enhance existing services based on market or customer knowledge/feedback
* Proactivity engage with the CSI solution and service community to identify new opportunities in their existing customer base and new bid pursuit
* In support of the company Sales Structure attend Customer meetings and proactively introduce and develop service opportunities
* Support the development of relationships with customers, actively promoting services solutions
* Any other relevant duties as directed by Management

THE CANDIDATE

Skills, Knowledge and Experience:
* Minimum 5 years' experience in IT services industry, at least 2 which have involved the development of deskside support managed service solutions including IT maintenance services
* Experience of working with customers in a Sales / Pre Sales development role, preferably working within a channel sales environment.
* Knowledge / experience of deskside support, maintenance and support, Service Desk, data centre, managed print and product supply solutions.
* Experience of assisting system integrators in the production of large bids and proposals for managed services solutions is desirable
* Excellent understanding of service methodologies and approaches; preferably with some previous IT operational management or sales experience
* Understand the key commercial and operational drivers and interdependencies which are inherent within any complex service
* Excellent verbal, written communication and presentations skills together with the ability to deliver customer presentations
* Strong commercial background including contract negotiation skills and demonstrable understanding of the costs associated with the provisions of broad managed service solutions
* Comfortable with the manipulation of significant electronic documentation typically within the Microsoft Office suite Qualifications Required:
* Graduate calibre with excellent numerical skills

  Contact Information
Reference Name (If Any): 





 
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