Kaizen Technologies provides consulting and IT services to clients globally - as partners to conceptualize and realize technology driven business transformation initiatives.
We provide solutions for a dynamic environment where business and technology strategies converge. Our approach focuses on new ways of business combining IT innovation and adoption while also leveraging an organization's current IT assets. We work with large global corporations and new generation technology companies - to build new products or services and to implement prudent business and technology strategies in today's dynamic digital environment. (Source : Kaizen Technologies website)
Cisco UCCE Engineer : Bloomington, IL
9/24/2016 6:53:53 AM
Cisco UCCE Engineer
- Cisco Customer Voice Portal (CVP) - Installation experience - Application Configuration Support Knowledge - Infrastructure troubleshooting - Cisco Unified Contact Center Enterprise (UCCE) experience - Experience with Multiple instances of UCCE using ICM to ICM gateways - Knowledge of adjunct connectivity - CTIOS troubleshooting server side - TCP/IP networking fundamentals - Understand ITIL Principles (Service Management) - Experience with moving from Avaya to Cisco would be helpful - Self Directed, Team player, Ability to work with both technical and non-technical people