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Sellcraft Softech
  Company Profile
Sellcraft Softech Pvt. Ltd. is today one of the fastest growing Information Technology Services & Solutions firms in India and the US. Sellcraft implements business and technology strategies and provides IT solutions for Global corporations to stay ahead in today’s dynamic environment.
 
  Job Details 
Title: 

Analyst - Chennai

Posted On:  7/23/2018 5:23:10 AM
Designation: 

Analyst

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  2
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Chennai Tamil Nadu India

  Job Description
Role Description Service desk JD Excellent communication skills and telephone manner.
• excellent organizational skills
• 2 years previous IT Service Desk and/or Call Centre experience required
• Incident Management experience – Managing incidents including business expectations and communication
• Basic User and Security Group Active Directory administration
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2007
• You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
• Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries
• Receiving, logging and managing calls from internal staff via telephone and email
• Maintaining an Asset Database and trac

  Contact Information
Reference Name (If Any): 





 
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