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Rhyan Technology Services
  Company Profile
Rhyan Technology Services offers a full suite of web solutions, providing you with a distinctive online presence that will further your marketing goals and influence your partners and customers. Rhyan Technology Services' E-commerce solutions allow you to efficiently reach customers around the clock and around the globe.
 
  Job Details 
Title: 

Configuration Management DB Analyst : Austin, TX

Posted On:  11/8/2016 7:47:14 AM
Designation: 

Configuration Management DB Analyst

Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Austin, TX United States

  Job Description
Minimum Requirements:

Years


Skills/Experience

8


Support design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data.

8


Reconcile the CMDB data when exceptions are noted between CMDB, discovery information, and other authoritative production data repositories.

8


Produce and execute a plan for implementing the Configuration Management processes.

8


Ability to develop SQL queries and reports for management on KPIs to improve the process effectiveness, efficiency, and data accuracy.

8


Experience in hardware and software asset and configuration management as well as knowledge of IT service management processes.

8


Experience with FrontRange HEAT, ServiceNow, BMC Atrium, and BMC Remedy ITSM or a similar industry solution.

8


Familiar with any of the following: discovery products including Microsoft SCCM, BMC Software Asset Management; reconciliation of discovery data in BMC CMDB environment; and integration of discovery solutions with CMDB or a similar industry solution..

8


Knowledge of MS SQL, query-writing, reporting tools (ie: Crystal Reports, BIRT, or a similar industry solution) relational databases.

8


Candidates must have excellent organizational, communication, and problem solving skills. Candidates should have proven understanding of IT business needs and knowledge of IT industry standard best practices.

Preferences:

Years


Skills/Experience

8


The ideal candidate will hold ITIL Foundation v3.0 certification and have applied knowledge of real-world environments in both the Service Management focus area and have experience implementing a CMDB in a customer environment.

  Contact Information
Reference Name (If Any): 





 
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