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Network Engineer / Firewall Engineer - Reading, Berkshire
10/3/2016 7:44:18 AM
Network Engineer / Firewall Engineer
The ideal candidate will have own car and driving license.
You will be required to provide support to customers for all types of networking and firewall configuration and troubleshooting based on Cisco products (ASA's). Any knowledge of WatchGuard is desirable.
Occasional travel throughout the UK will be required to perform this function.
Provide office based support activities to customers for installed environments
Troubleshoot network problems of high complexity
VLAN configuration and troubleshooting on large Cisco networks
LLQ and RSVP Quality-of-Service configuration and troubleshooting
OSPF, EIGRP, BGP routing problems
Cisco ASA5500 configuration, troubleshooting and policy changes
IPSEC and AnyConnect remote access
Wireless LAN Controllers and Wireless expertise
Escalate and progress problems with manufacturers where required to effect fast resolution of customer reported problems
Maintain regular communication with the customer and management on progress/status of owned problems.
Occasionally attend customer sites to perform troubleshooting of customer networks and associated applications when remote support is not suitable or has been exhausted.
Other activities as deemed necessary from time to time, in keeping with an overall support role and within experience level.
Degree or equivalent in computing related subject, and/or have proof of a solid networking background, preferably within a Cisco environment.
Experience with configuration and troubleshooting of Cisco and HP switches, Cisco routers, PIX/ASA devices together with VLAN's, OSPF, EIGRP, BGP routing protocols and security policies.
Customer facing with ability to listen and understand technical issues and communicate clearly