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NuWare Systems Pvt Ltd.
  Company Profile
We provide effective end-to-end management and support IT assets regardless of their location by pro-actively and predictive monitoring infrastructures. We streamline and manage software on heterogeneous platforms and apply best IT practices.
 
  Job Details 
Title: 

L2 Support Engineer - Bangalore, Karnataka

Posted On:  8/30/2018 7:43:58 AM
Designation: 

L2 Support Engineer

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Bangalore Karnataka India

  Job Description
Good Hands on experience on Windows 2003/2008, Active Directory, DNS, DHCP, administration
Experience in Windows OS and File and Print Services, Backup, Monitoring and Management tools like SCCM, SCOM, Ops Manager, Whatsupgold, SolarWinds
Server Hardware : Hands on exp. with Server Hardware from any of the vendors Preferably HP/IBM (Tower, Rack mounted and Blade servers) and remote connectivity tools
Knowledge of Backup software Symantec Backup Exec, Netbackup
Knowledge on Antivirus, Security Patching
Knowledge of Server Patching process.
Knowledge of Microsoft clustering.
Experience of supporting production small/large scale VMware vSphere infrastructure.
Good hands on experience on with VMWare ESX platform (VMWare ESX 3.x, VSphere 4.1, Virtual Center 2.5, Virtual Center 4.1), Windows 2003/2008 and certification.
Creating templates, VM deployments and configuration. Assigning and attaching LUNS.
Good hands on experience in resolving complex tickets assigned to the team through the Help Desk Ticketing system. Troubleshoot and resolve VMWare and Windows general server related issues with Root cause analysis.
Streamlining issue resolution by coordinating with the customers IT resources and the user community.
Server Hardware: Hands on exp. with Server Hardware from any of the vendors Preferably HP/IBM/Dell and remote connectivity tools.
Basic knowledge on network devices like routers, firewall and switches.
Good communication and presentation skills.

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