Blackbaud is the world's leading provider of software and related services specifically tailored to meet the needs of nonprofit organizations. Publicly traded on NASDAQ under the symbol BLKB, Blackbaud is a successful, growing company with more than 25 years of experience and annual revenue in excess of $166 million. The company, led by chief executive officer (and former Microsoft® executive) Marc Chardon, offers an integrated suite of nonprofit management applications built with Microsoft® technology and delivered by our professional services team. Headquartered in Charleston, SC, Blackbaud has a team of more than 1,000 talented employees across its three global locations in positions ranging from product development, consulting, sales, and marketing to customer support, human resources, and finance.
Web Support Specialist : Austin, TX
1/25/2017 2:57:44 PM
Web Support Specialist
Extremely motivated individual who is passionate about their work and helping our clients achieve success.
High level performer who excels in both a team and individual environment.
Ability to perform in a demanding environment, meeting all defined performance metrics and key performance indicators.
Bachelor's degree or comparable work experience preferred.
Exceptional verbal and written communication skills. Ability to clearly communicate client's needs to technical support staff, and communicate case details to clients and/or management.
Experience with technical troubleshooting skills, including research of software application errors and issue re-creation,
Experience with Salesforce.com / Force.com, open API's and Web application development a plus!