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Mercom Group
  Company Profile

 
  Job Details 
Title: 

Desktop Support : Dublin, OH

Posted On:  11/21/2016 10:24:08 PM
Designation: 

Desktop Support

Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Dublin, OH United States

  Job Description
JOB DESCRIPTION:

Minimum of 3 years experience providing application or end user support, with an emphasis on technical support.

Previous experience in a customer focused, process centered environment. Excellent problem solving and analytical skills. Excellent organizational and time management skills, the ability to multi-task and prioritize is a must.

Experience using a Call Tracking/Incident Management tool is a plus.

Ability to create/understand application and process documentation.

Proficiency providing support on various applications such as Lotus Notes, SAP, Microsoft Office, VPN, etc.

Strong interpersonal and communication skills.

  Contact Information
Reference Name (If Any): 





 
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