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White Paladin Group, Inc.
  Company Profile
The White Paladin Group, Inc. is an Information Technology Consulting company based in Kansas City. Since its creation in 1998, we have successfully provided cost-effective and quality services to prestigious organizations across the nation.
  Job Details 

IT HelpDesk Specialist : Overland Park, KS

Posted On:  10/16/2016 11:24:45 PM

IT HelpDesk Specialist

Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Overland Park, KS United States

  Job Description
IT Technical Support Requirements:

Strong customer service and must be a team player.
Must be a quick learner.
Analytical with good troubleshooting skills.
BS/BA or equivalent experience
3 to 5 years prior customer IT help desk phone support experience.
3 to 5 years' experience with Windows XP and Windows 7
3 to 5 years' experience with MS Office Application Suite, MS Outlook and Exchange 2007.
Exposure to Wired and Wireless networking.
Checkpoint VPN RSA soft tokens
1+ years' experience with Polycom systems
Iphone and Ipad support
Experience with the following would be helpful:
1 to 3 years' experience with Crestron devices
1 to 3 years of audio visual troubleshooting
Apple support certified

  Contact Information
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