Sykes Enterprises, Incorporated is a global leader in providing outsourced customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of sophisticated customer contact management solutions to Fortune 1000 companies and medium sized businesses around the world primarily in the communications, technology/consumer, financial services, healthcare and transportation and leisure industries. Our complete service offering helps our clients acquire, serve, retain and grow relationships with their customers. We have developed an extensive global reach with state-of-the-art customer contact management centers throughout the United States, Canada, Europe, Latin America, Asia and Africa.
Sr Mgr Corporate Communications : Tampa, FL
1/17/2017 7:43:28 AM
Sr Mgr Corporate Communications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Strong interpersonal skills with emphasis on leadership, relationship development and project management.
A drive for results and ability to achieve results through teams, exerting influence without direct authority.
Excellent networking and relationship-building skills and the ability to interact with confidence with various levels and functions.
Ability to effectively manage projects and drive to completion.
Analytical ability and decision-making skills.
Expert written and verbal communications skills.
A solid understanding of communication channels, especially intranet and electronic forms.
Ability to work collaboratively across multiple functional groups.
Ability to communicate complex subject matter and financial concepts in clear and concise messages that audiences can understand.
Self-starter, able to work independently.
Internal publication experience desired.
Professional Services experience a plus.