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Beechwood Computing Ltd
  Company Profile
Beechwood Computing Limited is a leading IT consulting and technology services company that helps several prestigious customers who are renowned US endusers, Global Tier 1 consulting companies, Software Developers and System Integrators offering them cutting-edge information technology consulting and solutions by developing and managing critical IT applications to improve business performance. We provide a gamut of IT consulting services across heterogeneous technology platforms - thus ensuring services to a wide spectrum of customers.
  Job Details 

Deskside/Desktop Support Analyst : Saint Cloud, MN

Posted On:  9/27/2017 10:00:33 AM

Deskside/Desktop Support Analyst

Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Saint Cloud, MN United States

  Job Description
3+? years of technical support experience with end user device such as desktop and laptop
Windows 7, Windows 8 and 8.?1
Office 2010 and Office 2013
Outlook 2010 and Office 2013
Symantec Endpoint Protection and bitlocker encryption
IOS, Smartphones, and Blackberry mobile devices
High School Graduate
Basic troubleshooting skills
Responsible for installation and maintenance of less complex hardware/?software systems and supporting smaller user groups
Provides ongoing support of the standard hardware/?software needs of the company.?
Work requires the exercise of discretion and independent judgment to investigate and resolve problems or situations.?
Receives general direction; work may be completed without pre-established procedures.?
Work guided by team requirements or department objectives
Applies basic knowledge of processes and resources required to perform analytical and technical tasks on PC systems.?
Applies basic understanding of customer service techniques as required to address PC problems.?
Work requires the exercise of discretion and independent judgment to investigate and resolve problems or situations.?
Recommends and assists in the implementation of changes to policies /? procedures as appropriate.?
Understands the implications of actions and decisions within work area and across teams.?

  Contact Information
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