Spectraforce Technologies is headquartered at Raleigh, NC, USA. Our offshore development centers are located at Pune and Hyderabad in India.
We provide IT Consulting and Outsourcing services & solutions to a broad range of clients and industries worldwide. Our primary focus is utilizing technology and our global outsourcing expertise to provide convergence strategies that improve data management, process efficiencies, infrastructure, resource management, and other critical business operations.
Technical Support Analyst : Cranbury, NJ
11/12/2016 6:39:07 AM
Technical Support Analyst
Interest in learning and improving in existing technologies and methodologies
Excellent verbal and written communication skills with experience interacting directly with clients in a tactful manner.
Demonstrate an ability to troubleshoot and resolve a wide range of hardware and software issues.
Excellent problem solving, critical thinking, organization and communication skills.
Excellent organizational skills and attention to detail.
Experience supporting PC hardware, Windows OS systems with a Customer Service background.
BS in related field – preferably Computer Information Systems
Experience in a customer service/technical support environment with exposure to PC Hardware, Windows OS as well as Citrix environments.