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  Company Profile
TEKsystems is one of the nation's largest single source providers of information technology and communications staffing and services, providing more than 20,000 professionals to client locations every day. Our promise to you is world-class technology execution delivered with customer service that's second to none.
  Job Details 

Bilingual HelpDesk : Toronto, ON

Posted On:  8/10/2017 12:32:32 AM

Bilingual HelpDesk

Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Toronto ON Canada

  Job Description
1)2-4 years in a customer service/support role (handling users over the phone, 30-40 calls on average a day - password set ups, active directory changes, basic first level troubleshooting
2)1-2 support within windows 7 - using GPO's, AD and rolling through scripts for quick fixes - must have A+ certification
4)Proven experience working with Non technical users ( This person will be supporting the restaurant owners and franchisees - need to have a patient and understanding approach and can dumb down technical terms)
5) Bilingual in French and English

  Contact Information
Reference Name (If Any): 

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