Business Process Analyst : Alpharetta, GA
10/12/2016 3:04:08 AM
Business Process Analyst
4+ years of experience administration of business analyst experience with Salesforce.com sales and service clouds, and partner community.
5+ years of experience in providing technical support to end users.
Functional knowledge of the Salesforce.com sales and service clouds, and partner community.
Demonstrated proficiency in building requirements, solution design, UAT prep and execution, and pre and post-go-live support.
Demonstrated proficiency in working with Salesforce.com integrations, data migration, building of custom apps, UX for page layouts and record types, custom objects, sharing rules, workflow and validation rules, email templates, formulas, dashboards and reporting, and Sandbox-to-Production processes.
Strong Word, Excel and PowerPoint skills.
Strong ability to solve diverse, complex, and crucial business problems.
Self-directed with ability to work in fast-paced, ambiguous environments.
Ability to meet deadlines, communicate delays, clarify ambiguities.
Salesforce certification(s) a plus.