Operating Systems Programmer : Ashburn, VA
10/12/2016 3:11:18 AM
Operating Systems Programmer
Extensive knowledge of call center environments and voice portal routing with specific knowledge and experience with Genesys call center applications such as SIP, URS and GVP, NiCE call recording software and solid understanding of basic networking (Cisco); firewalls; server (Windows); VMWare; SAN (NetApp); and database technologies.
Designing, administrating and supporting call center environments running on CISCO UCCM and Genesys.(SIP, Routing,Voice Portal and Reporting) Cisco Networking Server management ( VMs and Windows OS) Call Recording experience
Desired Experience, Education/Certs:
Bachelors degree in Computer Science, Computer Engineering, or other computer related disciplines.
5+ years of working experience in Enterprise Genesys environment CCNP or CCNA Call center related professional certifications