Denali is a privately held company in the
semiconductor intellectual property (SIP) industry,
with a particular focus on semiconductor memory.
Incorporated in 1995, Denali is the world-leading
provider of technologies and software products
used to develop the advanced memory systems that
are essential for broadband communications, networking,
and other segments in the electronics industry
Service Desk Analyst : Redmond, WA
11/28/2016 10:35:17 PM
Service Desk Analyst
Ability to perform software setup and troubleshooting.
Ability to install and troubleshoot computer peripherals.
Strong attention to detail with ability to organize, prioritize and manage multiple customer environments and tasks simultaneously.
Must be detail oriented and able to effectively and accurately document technical issues.
Ability to work independently with minimal supervision.
Superior customer service skills.
Excellent verbal, written and interpersonal skills.
Knowledge with computer hardware, Windows OS, Microsoft Office, Active Directory, mobile devices.
Creative thinking and excellent problem solving skills.
Strong verbal, written, and interpersonal skills.
Good Voice demeanor.
Associates degree or industry certifications preferred; a high school diploma or GED required.
One IT industry-standard certifications desired.
Windows 7 Certification
Healthcare IT Technician is desirable