IT Ascent got its start helping software providers develop and maintain their applications. Today, we continue to serve the needs of software product companies, development companies, Web-based businesses, and other organizations that develop third-party software, offering a wealth of experience in building and maintaining commercial software products, applications and application platforms.
IT Ascent's global presence, with six national and global resource centers ensure that we source proven local software development talent and cut travel costs significantly. Our Pipelined Candidate Resource methodology enables our customers to hire technology specific experts which helps reduce internal training costs.
Lead IT Process Development : Los Angeles, CA
4/19/2017 1:02:24 PM
Lead IT Process Development
Provides strategic consulting level support and guidance through key IT process improvements
Reviews, assess and audits internal tools and processes for the purpose of mitigating, risks, gaps and opportunities to improve efficiency and effectiveness of IT operations.
Partners and collaborates with IT management, technical and other support staff to identify, define and prioritize opportunities for process and quality improvement projects based on predefined initiatives
Works with IT management to develop performance improvement targets for quality, service and efficiency of the organization
Develops and measure standard metrics, diagramming the flow, including inputs and outputs of a process
Monitors existing and new processes to ensure it works as intended
Conducts research, defines, documents and presents process and quality improvement proposals to IT Senior Management for collaboration, approval, funding and staffing
Serves in a lead role enabling IT to achieve their process and tools improvement initiatives
Maintains effective relationships with IT management, technical, support staff and IT business customers
Develops and implements sound, factual rational for findings and recommendations
Creates consensus with other IT functions as to the timing of process or tool solutions. Oversee the launch of solutions and assist in maximizing the positive impact on IT and business departments.