What is Alagarasan M's current role?

Alagarasan M works as a Incident Manager.

What skills does Alagarasan M have?

Alagarasan M's skills include: SLA Management & KPI Reporting, Incident & Problem Management, IT Service Management (ITSM), Windows Troubleshooting (7, 8.1, 10), Enterprise Network Support, People Management & Team Leadership, ITIL 4 - Foundation Certified.

How much experience does Alagarasan M have?

Alagarasan M has approximately 6-10 years of professional experience.

Alagarasan M — Incident Manager

About

Alagarasan M has 6-10 years of experience as a Incident Manager based in India. Primary expertise in SLA Management & KPI Reporting.

Skills & Expertise

9 skills

Work Experience

Senior Developer
•••••••••• · 2022 — Present
- • Led ••••••••••••••••••••
- • Shipped •••••••••••••••••••••••••
Software Engineer
•••••••• · 2019 — 2022
- • Built ••••••••••••••••••
- • Scaled ••••••••••••••••••
Junior Engineer
•••••• · 2016 — 2019
- • Contributed to •••••••••••
- • Fixed •••••••••••••••••

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