Skills & Expertise
20 skills- Customer Liaison
- Technical Support
- User Training and Support
- Troubleshooting
- Problem Solving
- System Administration
- System Upgrades
- Wireless
- New End-User Accounts
- Rights
- Access to Data
- Virtual Private Networks
- Microsoft Office 97
- 03
- 07
- Group Policy
- Basic Knowledge of Remedy Ticketing
- Imaging Installations
- Expert Knowledge of Microsoft XP
- Vista OS