Skills & Expertise
17 skills- Bilingual (English and Spanish)
- Excellent customer service
- Microsoft XP and Vista
- Linux Operating Systems
- File Recovery
- Upgrading Multiple PCs
- Manage Symantec Anti-virus Suite
- Managing PC Images
- Active Directory
- Security & Network Protocols
- Maintain IP Phone System
- Troubleshoot hardware and software
- Knowledge of networking hardware
- Knowledge of PC networking
- Troubleshoot wireless handheld devices
- Troubleshoot printers
- Proficient in Microsoft Office programs