What is MADHUSMITA P's current role?

MADHUSMITA P works as a Quality Analyst.

What skills does MADHUSMITA P have?

MADHUSMITA P's skills include: Call Monitoring & Evaluation (Voice, Email, Chat), QA Calibration & Feedback Sessions, Root Cause Analysis (RCA) & GAP Analysis, DSAT Call Review & Improvement Planning, Incident, Problem, Change, and Request Management (ITIIL Framework).

How much experience does MADHUSMITA P have?

MADHUSMITA P has approximately 6-10 years of professional experience.

MADHUSMITA P — Quality Analyst

About

MADHUSMITA P has 6-10 years of experience as a Quality Analyst based in Karnataka. Primary expertise in Call Monitoring & Evaluation (Voice.

Skills & Expertise

20 skills

Work Experience

Senior Developer
•••••••••• · 2022 — Present
- • Led ••••••••••••••••••••
- • Shipped •••••••••••••••••••••••••
Software Engineer
•••••••• · 2019 — 2022
- • Built ••••••••••••••••••
- • Scaled ••••••••••••••••••
Junior Engineer
•••••• · 2016 — 2019
- • Contributed to •••••••••••
- • Fixed •••••••••••••••••

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