Skills & Expertise
20 skills- Contextual inquiry
- ethnography
- observations
- interviews
- mental models
- personas
- focus group studies
- card sorting
- wireframes
- scenarios
- interaction flows
- sequence diagrams
- prototyping
- visual design
- usability studies (incl. task analysis
- cognitive walkthroughs)
- web analytics
- competitor analysis.
- Operating Systems: XP
- Vista