What is Praveen P's current role?

Praveen P works as a Service Delivery Lead / ITSM Lead.

What skills does Praveen P have?

Praveen P's skills include: Service Delivery Management, ITIL (Incident, Problem, Change), SLA, KPI Governance & Reporting, Major Incident & Escalation Management, Customer & Stakeholder Engagement, Ticket Queue & Workload Management, Project Planning & Coordination.

How much experience does Praveen P have?

Praveen P has approximately 10+ years of professional experience.

Praveen P — Service Delivery Lead / ITSM Lead

About

Praveen P has 10+ years of experience as a Service Delivery Lead / ITSM Lead based in India. Primary expertise in Service Delivery Management.

Skills & Expertise

14 skills

Work Experience

Senior Developer
•••••••••• · 2022 — Present
- • Led ••••••••••••••••••••
- • Shipped •••••••••••••••••••••••••
Software Engineer
•••••••• · 2019 — 2022
- • Built ••••••••••••••••••
- • Scaled ••••••••••••••••••
Junior Engineer
•••••• · 2016 — 2019
- • Contributed to •••••••••••
- • Fixed •••••••••••••••••

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