What skills does Rohit Y have?

Rohit Y's skills include: Genesys Cloud AI Enablement, AI Studio & AI Guides, Agent Copilot, Conversational AI, Predictive Routing, Predictive Engagement, Knowledge AI, Speech & Text Analytics, Generative AI Integration, Genesys Cloud CX.

How much experience does Rohit Y have?

Rohit Y has approximately 10+ years of professional experience.

Rohit Y — CCaaS Consultant/CX Delivery Engineer — Genesys Cloud AI & CX

Q: What is Rohit Y's current role?

Rohit Y works as a CCaaS Consultant/CX Delivery Engineer — Genesys Cloud AI & CX.

About

Rohit Y has 10+ years of experience as a CCaaS Consultant/CX Delivery Engineer — Genesys Cloud AI & CX. Primary expertise in Genesys Cloud AI Enablement.

Skills & Expertise

20 skills

Work Experience

Senior Developer
•••••••••• · 2022 — Present
- • Led ••••••••••••••••••••
- • Shipped •••••••••••••••••••••••••
Software Engineer
•••••••• · 2019 — 2022
- • Built ••••••••••••••••••
- • Scaled ••••••••••••••••••
Junior Engineer
•••••• · 2016 — 2019
- • Contributed to •••••••••••
- • Fixed •••••••••••••••••

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