What is RYAN M's current role?

RYAN M works as a IT Service Excellence Lead – ITSM Process Manager.

What skills does RYAN M have?

RYAN M's skills include: ServiceNow ITSM (Incident, Problem, Change, Knowledge, Service Level), Now Assist (summarization, reccommendatons, knowledge generation), Workflow Automation & Integrations, ITIL Framework & Process Optimization.

How much experience does RYAN M have?

RYAN M has approximately 6-10 years of professional experience.

RYAN M — IT Service Excellence Lead – ITSM Process Manager

About

RYAN M has 6-10 years of experience as a IT Service Excellence Lead – ITSM Process Manager based in IN 46204. Primary expertise in ServiceNow ITSM (Incident.

Skills & Expertise

20 skills

Work Experience

Senior Developer
•••••••••• · 2022 — Present
- • Led ••••••••••••••••••••
- • Shipped •••••••••••••••••••••••••
Software Engineer
•••••••• · 2019 — 2022
- • Built ••••••••••••••••••
- • Scaled ••••••••••••••••••
Junior Engineer
•••••• · 2016 — 2019
- • Contributed to •••••••••••
- • Fixed •••••••••••••••••

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