What is Shanker M's current role?

Shanker M works as a IT Global Service Management Manager.

What skills does Shanker M have?

Shanker M's skills include: Incident, Change and Problem Management, Analysis Techniques (RCA), Transition & GoLive, Service Design, Transition and Operation, Project Management, Stakeholder Management, Management Reports & Meetings, SLA & KPI Management.

How much experience does Shanker M have?

Shanker M has approximately 10+ years of professional experience.

Shanker M — IT Global Service Management Manager

About

Shanker M has 10+ years of experience as a IT Global Service Management Manager based in India. Primary expertise in Incident.

Skills & Expertise

20 skills

Work Experience

Senior Developer
•••••••••• · 2022 — Present
- • Led ••••••••••••••••••••
- • Shipped •••••••••••••••••••••••••
Software Engineer
•••••••• · 2019 — 2022
- • Built ••••••••••••••••••
- • Scaled ••••••••••••••••••
Junior Engineer
•••••• · 2016 — 2019
- • Contributed to •••••••••••
- • Fixed •••••••••••••••••

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