What is William W's current role?

William W works as a Service Operations Team Lead/Incident Manager.

What skills does William W have?

William W's skills include: ITIL Service Management, Change, Problem, Incident, Release, Capacity Management, Financial Management, OLA, SLAs, IT products (desktop.

How much experience does William W have?

William W has approximately 10+ years of professional experience.

William W

Service Operations Team Lead/Incident Manager

United Kingdom

14 skills1 project10+ yrs exp

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About

William W has 10+ years of experience as a Service Operations Team Lead/Incident Manager based in United Kingdom. Primary expertise in ITIL Service Management.

Skills & Expertise

14 skills

Work Experience

Senior Developer
•••••••••• · 2022 — Present
- • Led ••••••••••••••••••••
- • Shipped •••••••••••••••••••••••••
Software Engineer
•••••••• · 2019 — 2022
- • Built ••••••••••••••••••
- • Scaled ••••••••••••••••••
Junior Engineer
•••••• · 2016 — 2019
- • Contributed to •••••••••••
- • Fixed •••••••••••••••••

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