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You will own platform stability, issue resolution, and incident management.

This role is on-site.

Responsibilities

Analyze complex platform business logic to identify root causes of issues.
Diagnose problems by interpreting error messages and system logs.
Filter noise from alerts, such as flaky tests or transient errors, and take corrective action.
Manage incoming support tickets within SLA requirements and re-route critical issues to the FTE team.
Track issues through to resolution and summarize findings in weekly reports.

Required Skills

5+ years of professional software development or operations experience.
Proficiency with YAML pipelines and Azure DevOps.
Hands-on experience with Docker and Kubernetes.
Solid understanding of Linux environments.
Ability to read and understand C# codebases.
Strong communication skills to explain complex technical issues to clients.

Preferred Skills

Experience in high-availability platform support.
Familiarity with incident command structures.

20:T4f9,

You will develop and maintain server infrastructure for gaming applications, including migrating servers and managing 24/7 on-call rotations.

This role is on-site.

Responsibilities

Migrate gaming servers and manage incident handling processes.
Participate in 24/7 on-call rotations, analyzing root causes and updating status.
Create and maintain Grafana dashboards and alerts for system monitoring.
Verify functionality of different game versions across various platforms.
Resolve issues using stron

CSI Interfusion Inc

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