Dallas, TX, USA 9 yrs experience on Tekpros Inc's bench
AvailableRemote H1B
About
Highly technical Salesforce Production Support Lead with over 8 years of experience managing enterprise-grade platform environments, Tier-3 incident response, and global support operations. Proven expertise in maximizing platform uptime through proactive system monitoring, deep-dive Apex debugging, and robust root-cause analysis (RCA). Adept at bridge-building between onshore stakeholders and offshore technical teams, managing complex UAT integration environments, and aligning ad-hoc production hotfixes with Git-based CI/CD release pipelines.
Skills & Expertise (6)
Data LoaderSalesforce InspectorApex Debug LogsDeveloper ConsoleSOQL/SOSLAgile/Scrum