Description

You will manage high-level customer relationships and drive account growth and profitability.

Responsibilities

• Build and maintain relationships with CxO-level stakeholders and delivery teams.
• Act as the primary bridge between customers and delivery managers to ensure high customer success levels.
• Conduct monthly governance meetings and weekly account reviews to maintain accounts in a green state.
• Drive account growth by 20-25% YoY and improve profit margins by 2-5% YoY.
• Report quarterly, half-yearly, and yearly achievements to the leadership team.

Required Skills

• 16+ years of experience in Account Management.
• Proven track record of managing CxO-level stakeholder relationships.
• Experience in driving YoY account growth and margin improvement.
• Ability to lead governance meetings and account review sessions.
• Experience collaborating with solution engineering and delivery teams.
• Any Graduate degree.

Key Skills

Education

Any Graduate